International Medical Service Policies
1.Privacy and Confidentiality Policy
We are committed to protecting the privacy and confidentiality of our patients. All medical and personal information will be treated in accordance with privacy laws and will only be shared with authorized personnel or when required by law.

2. Booking and Cancellation Policy
Bookings: Appointments must be booked at least 24 hours in advance. To book an appointment, please visit our website or call us at [Phone Number].

Cancellations: If you need to cancel or reschedule an appointment, we ask that you do so at least 12 hours in advance. Cancellations within 12 hours prior to the appointment may be subject to a cancellation fee.

3. Payment Policy
Forms of Payment: We accept cash, credit and debit cards, and bank transfers. Payments are due at the time of consultation or as previously arranged.

Payment Plans: We offer flexible payment plans for extended treatments. Please contact our team for more details.

4. Health and Safety Policy
Medical Equipment: All our staff use appropriate personal protective equipment (PPE) and follow strict hygiene and disinfection standards.

Safe Environment: We ensure that all procedures are carried out in a clean and safe environment, following current health recommendations and regulations.

5. Quality of Service Policy
Qualified Professionals: We have a team of highly qualified and certified doctors and specialists with experience in home medicine.

Patient Satisfaction: We strive to provide an exceptional experience. If you are not satisfied with our service, we invite you to contact us to resolve any issues.

6. Informed Consent Policy
Before any treatment or procedure is performed, detailed information about the treatment or procedure, including benefits, risks and alternatives, will be provided. The informed consent of the patient or his/her legal representative will be required.

7. Access to Medical Information Policy
Patients have the right to access their medical records. To request a copy of your medical records, please contact our customer service team.
8. Policy on the Use of Medicines and Treatments
All medicines and treatments administered comply with health regulations and standards. Medicines will not be administered without an appropriate medical prescription and the patient's consent.

9. Feedback Policy
We value your opinion. We invite you to share your comments and suggestions about our services to help us continually improve. You can do this through our website or by contacting our customer service team.